

FREQUENTLY ASKED QUESTIONS
Some frequently asked questions from Customers who consider installing a Laundry Vac
Some frequently asked questions from Customers who consider installing a Laundry Vac
Some frequently asked questions from Customers who consider installing a Laundry Vac
What if my kids jam toys or shoes on a port?
Laundry Jet ports can be installed at any height to restrict access from very small children that might misuse the ports and we recommend 120mm off the floor. In addition, the system is designed so that in the case that a toy or other item is stuck into the port it must always pass through a hard 90 degree turn to enter the system. Dense items do not have enough surface area to pass through the system and will simply remain at the entrance to the port. All other items that pass through the initial port and will simply move through the system and will be delivered to the laundry room. As with any appliance, you must always follow proper instructions and procedures when operating the Laundry Jet.
What happens if my laundry gets stuck in the system?
The Laundry Jet system is designed with built-in protection to prevent oversized items from entering the pipe network. Each port features a throat slightly narrower than the main line, ensuring that items too large to travel through the system cannot be drawn in.
In the rare event that something does become lodged in the pipe, the system simply loses suction at any ports located afterthe obstruction. This makes it straightforward to identify the location of a blockage. Removal can be done by snaking the system from the nearest port using a standard pipe-unblocking snake .
However, in 99% of cases, blockages can be cleared even more easily by applying back-pressure at the nearest port while the system is running—effectively doubling the directional force. A standard hardware-store leaf blower works perfectly for this method.
Although blockages are extremely uncommon, thanks to years of field testing and real-world use, they can typically be resolved in just a few minutes. For best practice, we also recommend installing a few Y-fittings with clean-out ports along the main trunk line (usually accessible from the attic or crawl space) to provide additional mid-system access.
If I want to, how do I clean the Laundry Vac system?
As the system is for transporting already dirty clothing, they should all be getting washed on the other side. However, for an instance where something badly soiled smears the inside of the pipe the regular cleaning method of running a 15 cm foam ball wrapped in a simple Clorox wipe through the system a few times from each port is the standard cleaning practice. Or you can spray a towel with a cleaning solution and running it through the system multiple times. You can snake the system also with other accessories and there is access from clean out ports for more extensive cleaning if needed.
Will the Laundry Vac consume a lot of electricity?
No. the usual maximum timer setting of 20 seconds ensures all dirty clothes arrive in the laundry room in even the largest home, but is used intermittently when people undress or change bedding etc. Compared to a vacuum cleaner for example it uses substantially less power per week due to the relatively infrequent use. In normal use the Laundry Jet will just be taking a few items at a time as you discard them so will never be running for extended periods.
How do I get a 6" pipe on my 4" walls?
Laundry Jet uses 6.25″ (159 mm) SDR35 pipe, while standard interior walls are typically only 4″ thick. Because of this, ports are most often installed on a bedroom wall shared with a closet, allowing a clear pipe run to pass vertically through the closet space and into the attic.
In homes without closets or with multiple floors, the pipe is simply boxed into a neat chase to conceal it. For new construction, pipe routes can be easily incorporated into the building plans from the outset.
In all cases, the main pipe run is placed in accessible areas such as the attic or crawl space, ensuring a clean, discreet, and service-friendly installation.